Susan has led a number of projects on behalf of the Kennebecasis Regional Policeforce (KRPF) including: objective analysis and re-write of our Harassment and Accommodations policies; assistance with new officer hiring process; review of our Competency Based Management Change Management Plan; completion of leadership and coaching training to our supervisors and members; completion of an employee engagement survey with analysis; building a new Performance Management process; and analysis of and report on pay scales. Susan has proven to be a valued resource for the KRPF during a period of significant change and transition. She is a well informed HR professional, having repeatedly demonstrated her commitment to delivering on client expectations in a professional and value added manner. As an entrepreneur, it is clear that she works hard at making her business successful through understanding, and meeting or exceeding client's needs. She is continuously seeking out industry best-practices and is quick to share and offer those services to her clients.
Kennebecasis Regional Police Force
Wayne Gallant, Chief of Police
PowerUp Leadership brings exceptional skills and insight to our team in Prosci Canada but the most important element is the way that Susan is able to identify the organizational environment and context to identify just the right amount of HR influence and avoid over-engineering the solution. It is easy to implement a standard or cookie-cutter solution in most disciplines, but the sign of a good consultant is to recognize what the organization can absorb and implement to the organization’s need and not go ‘by the book’. PowerUp Leadership does this exceptionally well.
Ron Stewart, Executive Director
For the past months, I have had the opportunity to be coached by Susan. She is an amazing human-being, approachable and incredibly good at her job. I am honored to be one of the recipients of Power HR scholarship. As a young adult, I have been struggling to figure out all the steps I need to take to become a success in life. The program helps me to develop and to set realistic goals rather than just have an idea in my mind. Susan guilds me with questions or sometimes advice to help me develop a list of strategy and actions. The advice is extremely valuable for me. I am genuinely grateful for what she helped me with. My life has changed dramatically after the coaching session. Now, I can come up with a strategy for the goal that I want to achieve later. Susan has the power of influence on young adults who needs help to step into this big world and I am an example of this. The goal as an influencer is to influence and change others to live a positive way and I truly believe Susan is an inspired influencer.
Saint Mary's University Student (Power HR Scholarship Recipient)
Patrick Phu, Bachelor of Commerce
Susan has been a tremendous support and professional coach through her practices and initiatives at PowerUp Leadership. As a young professional in a new province, I felt overwhelmed by the number of opportunities available. Susan helped me discover what truly matters to me, how to set meaningful goals and establish realistic plans to achieve them. It has been inspiring to work with such a driven, dedicated and talented person. I am grateful for my experiences with Susan and look forward to following her grow the company so that more can experience this valuable coaching experience.
Saint Mary's Student (Power HR scholarship recipient)
Laurie Taylor, MBA
It was a natural fit to engage Susan’s services to develop a Retention Strategy for our organization. Throughout the course of this initiative, Susan created a safe and open environment for our staff to provide confidential input and feedback. The NLCSA has adopted completely and fully, the recommendations from Susan’s report. In fact, we engaged her services to assist with the implementation! I have found Susan to be a consummate professional, extremely approachable and knowledgeable and a pleasure to work with.
NL Construction Safety Association
Jackie Manuel, CEO
Susan was hired to do a large project for our organization and she has proven to be very professional and knowledgeable in the field of Human Resources. Given the level of service that MFN has received on such a sensitive project, Susan has shown great respect for the confidentiality of our employees and our culture. I look forward to a continued work relationship with Susan on other HR Projects in the future.
Miawpukek First Nation
Tammy A. Drew, General Manager
We were fortunate enough to have Susan lead a session at our Canadian Business School Conference. Susan’s presentation was passionate and engaging – delegates left more informed and empowered to be leaders and take on the challenge of fostering positive relationships and communication within their organizations. She was extremely pleasant to work with, and I look forward to any opportunity that we have to collaborate again.
Canadian Business School Conference, Fredericton 2018
Chris McGinn, Director of Sessions
Susan was hired as a Human Resources Trainer for our organization and she quickly built a strong rapport with our group, was very personable, and was a real pleasure to work with. Susan's professionalism, accompanied by her substantial knowledge of all the subject matter covered, allows us to easily recommend her to other organizations looking for answers to better help their people and in return the organization itself.
South East Local Health Integration Network
Kara Carriere, Project Coordinator
Susan was very clear and precise in her training to our clients. She adapted her content and delivery to the needs of the group by carefully listening to what the participants were saying. Susan was able to offer real-life examples and solutions to the group, so that they could easily implement these ideas and concepts in their own businesses. It was a pleasure to work with Susan on this project.
Kristy Martell, COO
Susan was hired on for her HR-On-Call service as a HR Consultant for NARL Marketing LP (North Atlantic Refinery Limited) and provided high quality and informative work in the areas of compensation, policy review, and job description development. Most recently, Susan held a seminar for our Management team entitled "How to Increase Workplace Productivity". This seminar was very well received by our management team, and highlighted Susan's strengths as a presenter and knowledgeable HR Professional.
North Atlantic Refinery Limited
Dave Escott, HR Manager
Susan is an extremely dedicated and knowledgeable HR&OD professional who has a keen understanding of policy development and approvals process in a municipal context. She is able to develop options and clear policies based on thorough analysis in an effective and efficient manner that aligns to the needs of the organization and stakeholders.
City of Kingston
Dave Mignault, Manager - Organization Development & HRMS
Working as an employee with Susan’s company has been a wonderful experience. Susan is very knowledgeable in a wide variety of Human Resources topics and is extremely pleasant to work with. In a competitive industry Susan demonstrates herself to be a true entrepreneur and is able to thrive due to her commitment to provide the best services for her clients. As an employer, Susan is always open to input into how to develop new products, provide client deliverables that advance the business; which allowed me to feel like I was making a contribution with my own personal style. There are a wealth of opportunities working with Susan, as the projects vary; allowing employees to gain experience in a diversity of areas. I hope to have the opportunity to work with Susan and Higher Talent again in some capacity in the future.
(Previous Employee at Higher Talent) HR Consultant, Knightsbridge
Susan is a talented expert in the area of human resources in training, recruitment and policy development. Her thorough process, professional ethics and sensitivity to recognizing the unique needs within an aboriginal community were well appreciated and valued by the St. John's Native Friendship Centre.
Cedar & Sage
Natasha McDonald, CEO
"We were fortunate enough to have Susan lead a session at our Canadian Business School Conference. Susan’s presentation was passionate and engaging – delegates left more informed and empowered to be leaders and take on the challenge of fostering positive relationships and communication within their organizations. She was extremely pleasant to work with, and I look forward to any opportunity that we have to collaborate again."
- Chris McGinn, Entrepreneurial Services Assistant, Ingnite Fredericton -